Privacy Policy

At ONETAP UNIVERSE PRIVATE LIMITED, one of our main priorities is the privacy of our visitors and users. This Privacy Policy document outlines the types of information we collect, record, and how we use it to provide secure digital storefront services and low-latency local commerce interactions.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact our support team.

Information We Collect

We collect personal and business information when you register or interact with stores on our platform. This includes:

Personal Contact Data: Name, Email Address, Phone Number, and Delivery details provided during order checkouts.
Merchant/Business Records: Store Name, Custom Description, Store Address, Logo Assets, Slugs, and Product details.
Transaction Logs: Unique Razorpay Order IDs, Ledger Synchronization logs, and Order Status values. We do not store credit card or payment credential raw numbers directly; all processing is handled safely via industry-standard payment gateways.
Authentication Data: User credentials protected by secure Firebase Auth encryption.

How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain state-of-the-art interactive digital storefronts.
Process, confirm, and verify electronic payments with Razorpay securely.
Improve, personalize, and scale our low-latency shopping service.
Communicate with you, either directly or through one of our partners, for customer support and order notifications.
Detect and prevent fraudulent activities or security breaches.

Data Safety and Secure Cloud Storage

We deploy multiple security layers to keep your transaction records safe. All transactional data is managed through Firestore database controls backed by robust Security Rules so only approved users can access specific order or merchant sheets.

Consent

By using our Platform, you hereby consent to our Privacy Policy and agree to its terms.